Delivery and Logistics Policy:

Transport Planning: Determine transport mode (sea, air, or land) based on agricultural product type, delivery timeline, and customer requirements.

Packaging and Preservation: Use specialized packaging and ensure proper conditions (temperature, humidity) to maintain product freshness.

Pre-Delivery Check: Re-verify quality, quantity, packaging, and documents (certificate of origin, phytosanitary certificate, commercial invoice) before delivery.

Logistics Contract: Partner with reliable transport providers, signing clear contracts on timelines, costs, and responsibilities for damage or loss.

Shipment Tracking: Provide tracking information to customers, ensuring regular updates on transport status.

Delivery and Confirmation: Deliver to the agreed location and time, with customer confirmation upon receipt.

Issue Resolution: If issues arise (damage, delays), coordinate with logistics partners and customers to resolve, ensuring all parties’ rights.